Expert Maintenance for Every Need
Providing expert maintenance for all types of machinery and coffee gadgets, honoring the devotion in every piece, regardless of origin.
Keep Your Machine Performing at Its Best
Keep your equipment performing at its best with scheduled inspections, calibration, cleaning, and replacement of wear parts before they become costly problems.
Preventive Maintenance
Instant Repairs
Expert Consultation
Maintenance Plans
Tailored service schedules to keep your equipment running at peak performance and prevent costly downtime.
Standard Care
Every 12 Months
UP TO 100 CUPS / DAY
Includes:
- Annual inspection & deep cleaning
- Water system descaling
- Grinder burr calibration check
- Gasket & seal inspection
- Basic performance report
- Email support
- Recommended
Professional Care
Every 6 Months
100 – 300 CUPS / DAY
Everything in Standard, plus:
- Bi-annual full machine servicing
- Steam wand & group head deep clean
- Pressure & temperature calibration
- Replacement of wear parts (gaskets, screens)
- Detailed diagnostics report
- Priority phone & email support
- 10% discount on replacement parts
Enterprise Care
Every 3–4 Months
300+ CUPS / DAY
Everything in Professional, plus:
- Quarterly comprehensive servicing
- Predictive maintenance monitoring
- Emergency on-site repair (24h response)
- Full parts replacement coverage
- Dedicated account manager
- Staff barista training sessions
- Loaner machine during major repairs
Fast Response for
Every Technical Issue
When your coffee machine stops working, every minute counts. Our certified technicians stand ready to treat every technical crisis with the urgency it deserves.
Fast Turnaround
Acting rapidly to handle urgent breakdowns on-site across the UAE.
On-Site Diagnostics
Fully equipped mobile workshop for immediate resolution.
Original Spare Parts
Immediate access to original spare parts to maintain your momentum and ensure longevity.
Nationwide Presence
Covering all 7 Emirates, completing a rotation once per week to ensure every machine of ours is sustained.
Comprehensive Care for Your Coffee Equipment
We provide maintenance and repair services for a wide range of commercial and specialty coffee equipment.
Coffee Machines
Coffee Grinders
Roasters
Water Filtration
Kettles
Expert Consultation
Resolve minor coffee equipment issues quickly with one-on-one expert support. Whether remotely or in person, we’ll help you diagnose the problem, fine-tune your equipment, and get you back to work.
Quick Diagnosis
Identifying machine, boiler, and grinder issues fast, saving you time and unnecessary repair costs.
Guided Fixes
Get step-by-step interactive guidance to safely calibrate and fix small problems yourself during the session.
Flexible Scheduling
Schedule an instant remote video call or an in-person diagnostic slot at a convenient time that fits your day.
Hear From Our Clients
We provide maintenance and repair services for a wide range of commercial and specialty coffee equipment.
Fast, reliable, and professional. Our machines are always back in service with minimal downtime.
Ahmed Al Mansoori
Owner, The Daily Brew Café
Downtime can be costly in a busy café, which is why having a trusted maintenance partner is essential. Caffeinated consistently delivers fast service, clear communication, and expert support that gives us complete confidence in our equipment.
Mariam Al Nuaimi
Café Manager, Brew District
We’ve relied on Caffeinated for both installation and ongoing maintenance. Their team is knowledgeable, responsive, and always committed to keeping our equipment performing at its best.
Sarah Williams
Operations Manager, Roastery House
The preventive maintenance program has made a noticeable difference. Our machines run more consistently, and we’ve significantly reduced unexpected service interruptions.
Khalid Al Mazrouei
Owner, Chapter One Coffee
Excellent service, quick response times, and a team that truly understands specialty coffee equipment.
Omar Hassan
Founder, Origin Coffee
What stands out most is their attention to detail. From routine servicing to emergency repairs, every technician we’ve worked with has been professional, knowledgeable, and genuinely invested in helping our business succeed.
Daniel Foster
Head Barista, Common Grounds Coffee
Keep Your Business Brewing
Prevent downtime with expert maintenance and reliable technical support whenever you need it.
